About Trueways
UAE has remained a strategic hub for international trade and commerce between the East and West. The ever flourishing trade, imports and exports have driven the supply chain and logistics market in the Middle East. Led by UAE due to its state-of-art infrastructure facilities, it has become one of the most eminent hubs in evolving and adapting to global trading needs.
As UAE continues to expand in its offerings, transportation and logistics (T&L) is increasingly becoming the cornerstone to its future growth enthralled by the innovative transportation links and up-to-date facilities
With an accumulative experience of 25 years in the industry; Trueways aims to meet the huge demand of professional logistics services at competitive price and back up every shipment with latest technology & outstanding customer service. We are proud to say that our modernistic approach of truck hiring service & fleet solutions, enabled with an upcoming user-friendly mobile enabled technology with far-reaching network of truck operators would revolutionize the way people used to hire transport solutions in the past. We at Trueways commit to support our customers for customized requirements that many local transporters are unable to cope with.
Moving forward, Trueways up- coming interactive web and app based online Transport Booking platform connect users to hire a Truck with a wide network for Quick and Prompt Goods Delivery Options to bring in a real-time responsive value stream.
This would foster solving many logistical obstacles like minimizing elongated wait time, unreasonable bargaining, theft or damage of goods, No-Show contingency in the supply chain etc.
We believe in understanding in-depth the customers’ requirements first, before offering our solutions. Our ready-to-help energetic team will extend their best efforts to ensure all your goods are delivered on time. We help you grow your business, optimally sufficing your operational needs.
Our Mission "Our mission is to provide the highest level of service, quality and efficiency at a competitive price. With safety and reliability as the top-priority, we facilitate every project with carefully planned freight forwarding solutions. We truly ensure happiness is delivered to customer each way diligently."
Our Vision "To be a recognised & prominent one-stop Logistics solution provider in the GCC, bringing to customer’s modern freight transportation innovations that continue to serve local and regional businesses in the supply-chain process through its outstanding infrastructure."
Our Values "With ethics and environment on the forefront we focus on the best of service and value for money package. We are committed to our organization, its employees, and stakeholders as well as the community we operate in." • 24/7 Availability • Safety & Reliability • Customer-Centric approach • Teamwork and Timeliness • Optimum Operating Cost
How It Works
- Enter the details: Submit the details of pick up, drop and dimensions of the cargo
- Receive price & pay: Find out exactly how much it will cost and payment mode
- Real-time updates: Receive details and updates through email & SMS notifications
Frequently Asked Questions
How many days or hours in advance I need to place a booking?
Currently, we accept same day booking or up to 2 days in advance.
How would I know my approximate trip distance and my approximate bill amount?
Your approximate trip distance & bill amount will be notified to you during your booking process.
If I received confirmed booking ID, is there any chance of No-Show exigency?
We are dedicated to service all confirmed bookings. In case we are unable to serve you due to certain unforeseen conditions you will be notified 60 minutes prior pick up time.
How to cancel a booking?
You would need to raise a cancellation request through web/phone at least 90 minutes prior pick up time.
What are the different modes of payment you support?
Presently, we have only two mode of payment: Cash/Cheque and Online Transfers.
How will I receive the bills?
Truewayslogistics.com will process service bills on request and it will be delivered via E-mail and/or by driver.
Would I get any manpower for loading /unloading & packing service?
By default, all services confirmed through Truewayslogistics.com only include transportation of goods. For additional manpower support, kindly make a request at the time of the booking.