In today’s fast-paced digital world, your customers expect fast, reliable, transparent, and hassle-free delivery. At Trueways Logistics, our E-Commerce logistics solution is built to support online retailers, marketplaces, direct-to-consumer (D2C) brands, and anyone selling via digital channels — ensuring that your products get from shelf to doorstep flawlessly.
Order Fulfillment: managing picking, packing, labeling, quality checks, and dispatching of orders.
Warehousing & Inventory Management: secure storage, real-time inventory tracking, management of stock levels, inbound/outbound logistics.
Integrations & Platform Support: connecting your sales channels (your own web store, marketplaces, etc.) so orders flow smoothly into fulfillment.
Shipping & Delivery: fast, reliable delivery options (standard / expedited), last-mile fulfilment, dealing with multiple carriers or your own delivery network.
Returns & Reverse Logistics: streamlined process for returns or exchanges — inspection, restocking, refund handling.
Tracking & Visibility: transparency at every stage — from order placed, through shipment, to delivered. Customers and you stay informed.
Custom Packaging & Branding: ensuring that the unboxing experience resonates with your brand — packaging, inserts, branding details, and protection.
Improved Customer Experience: faster shipping, accurate deliveries, ability to track orders — leads to trust, retention, positive reviews.
Cost Optimization & Scalability: only pay for what you need; our infrastructure scales with order volume. Whether your sales fluctuate or grow, we adapt.
Reduced Operational Complexity: we take over the logistics burden so you can focus on products, marketing, growth. Inventory, fulfillment, shipping — all handled end-to-end.
Better Inventory Control & Less Waste: through technology, monitoring, and process discipline, reduce errors (miss-picks, stockouts), manage overstock, avoid damage.
Flexibility & Customization: support for multiple shipping speeds, packaging types, special handling (fragile / temperature sensitive), bespoke solutions depending on product categories.
Onboarding & Planning
We work with you to understand your product types, sales channels, packaging, delivery speed expectations, return policies. We design a fulfillment and shipping plan aligned to your customer promise.
Inventory & Warehousing
Trueways receives and stores your products safely. We manage inventory (recording, tracking), organize stock zones for efficient picking, ensure storage meets any particular requirements (fragile, or temperature controlled, etc.).
Order Reception & Processing
Orders from your website or marketplaces sync in real-time (or near real-time). We pick, pack, label, and prepare for dispatch in compact lead times to meet promised delivery windows.
Shipping / Dispatch
Dispatch via trusted transport partners or our internal fleet. We offer different delivery options (standard, expedited, etc.), ensuring coverage to required locations (urban, rural), and provide tracking to both you and your end customer.
Returns Handling
If product returns are required, Trueways manages the process — from pick up to inspection, sorting, repacking or disposing, and updating inventory.
Reporting and Analytics
We provide dashboards or periodic reports showing metrics like fulfillment time, shipping cost per order, return rates, inventory turnover so you can make data-driven decisions.
If you need any helps, please feel free to contact us.
